The entire intent of this process is for us to get a jump start on serving you and to help make your transaction with us go as smoothly as possible.
It is imperative that you enter not only valid and correct information,
but that you complete the entire set of information upon sending it to us.
What we want from you to speed things up:
An address so we can look at your pool from a satellite
Meaurements of your pool
Photos from ground level of entire pool
Include photos from a few different directions or views
Is there anything unique, unusual or special about your pool we need to know about?
Diving Boards
Rocks or Architecture
Slide
Steps
Water
Features
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
An address so we can look at your pool from a satellite
Meaurements of your pool
Photos from ground level of entire pool
Include photos from a few different directions or views
Is there anything unique, unusual or special about your pool we need to know about?
Diving Boards
Rocks or Architecture
Slide
Steps
Water
Features
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
An address so we can look at your pool from a satellite
Meaurements of your pool
The following photos of your pool:
Pump and Filter (with pool in background if possible)
The top lip
Your overall pic from the ground level (Not birds eye view)
Dont be shy on sending too many pictures. If you take 4-5 pictures, chances are you'll have 2-3 good ones. If you take 8-10 pictures, chances are you'll have at least 5-6 good ones that we can use to help assist you.
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
Description of Boat
Make
Model
Year
Length
Beam
Pictures for us to forward to the manufacturer
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
Description of Boat
Make
Model
Year
Length
Beam
Pictures for us to forward to the manufacturer
If you have or previously had a Bimini Top:
We want the measurement between the existing mounting brackets
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
An address so we can look at your pool from a satellite
Pictures of your pool
Be sure to take numerous photos from multiple angles
Meaurements of your pool
Shape of your Pool
Include any unusual or unique attributes of your pool
Steps
Cut outs
etc.
A little information from you can go a long way. Help us, help you.
What we want from you to speed things up:
If possible, Pictures of what the tank liner is going to be set into
General Information
What material is the tank?
What are the dimensions of the tank?
What concerns do you have?
A little information from you can go a long way. Help us, help you.
Our Customer Service sections gives us a chance to explain what we need from you to help solve your problems efficiently.
It's generally a good idea to take numerous pictures from multiple angles.
Since we obviously can't be there to help you in a hands on fashion, this helps us get a sense of which direction we can best lead you in.
Things that will help us based from your purchased product:
Pools (Domes, Liners, Covers, etc.)
The address where the pool is located so we can view it from a satellite
Many pictures of the problem area as well as the surrounding area
Any extra information you believe would be helpful to us
Boat Covers and Biminis
Specs of your boat: Make, Model, Year, Length, Beam, etc.
Pictures of problem areas
Material
Any measurements you think would be helpful (For Biminis, the measurement between the brackets is a good place to start)
Tank Liners
These are circumstances for these are normally pretty personalized as far as where they are being installed.
Descriptive pictures for Tank Liners are very important for us to assist you
Give us a good description of your needs, as we're sure there is a good chance they are unique, and we will do our best to assit you